You will receive an email with tracking information once your order is scanned in with FedEx or UPS. Orders are typically processed and shipped within 10-14 days of receipt depending on inventory availability. All wine shipments require an adult signature of 21 years or older upon delivery. We always recommend having wine shipments sent to a business address if possible.
We cannot ship to the following states: HI, AK, AL, KY, MS, UT
During periods of extreme temperatures we may delay your wine shipment to protect the quality of the wine. We will keep you updated on the status of your shipment if this happens. If you decide to have the wine shipped during a period of extreme temperature, we are not liable for replacing any wines that are compromised or damaged in transit due to extreme temperatures.
All wines are imported using temperature controlled shipping methods and are properly stored in a temperature controlled warehouse.
SHIPPING RATES/SALES TAX
Shipping and handling rates will vary based the number of bottles in your order. State sales taxes are collected and remitted as required.
IMPORTANT SHIPPING INFO
We cannot deliver wine to P.O. boxes, so please provide a home or work address where someone 21 or older will be available to sign for the wine. If you will not be home during normal business hours we always recommend having the wine shipped to your place of business where someone 21 years of age or older will be available to sign for the shipment!
UPS will make 3 delivery attempts before returning the package back to our warehouse. Orders returned to Wanderlust Wines are subject to a restocking fee. Wanderlust Wines is not responsible for additional shipping charges to resend packages that are returned due to missed delivery attempts.
UPS and Fedex do provide alternative options for delivery. Please contact them to make arrangements and please note that they will hold your package for a maximum of 5 days at a pick up facility before sending it back to our warehouse.
If you received a broken wine bottle upon delivery, please contact us at firstname.lastname@example.org and we will work with you to resolve the issue.
AGE OF CONSENT
By using this site, you represent that you are at least 21 years or older. By accepting these terms of service you affirm that you are at least 21 years of age and that any wine you purchase through our site will be shipped to and signed for by a person of 21 years or older.
For any questions, please contact us at email@example.com